Our goal is to ensure your complete satisfaction If, for whatever reason, you are dissatisfied with your purchase, you can return it to AEMA within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise
Refunds & Credits Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase
Exchanges If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.
Conditions Please read all conditions below. If conditions are not met, AEMA reserves the right to refuse the return or to charge a restocking fee not less than 15%.
- All returned or exchanged items must be in new condition, in their original box, and must include all packing material and all accessories.
- AEMA is not responsible for personal data or items left in returned merchandise.
- AEMA is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
EVENT REFUND POLICY FOR REGISTRATION Notification must be received by AEMA headquarters if you have registered for the meeting and subsequently find you will be unable to attend. If registration cancellation is necessary, AEMA will refund registration fees in accordance with the following schedule:
|Cancellation received by:||Refund:|
|2 weeks prior to 1st day of meeting||100% less $15|
|1 week prior to 1st day of meeting||50%|
|Less than 1 week prior to meeting||No refund|
Registrants who do not attend the meeting will not receive a full refund (minus the $15 processing fee), unless the headquarters office has been notified of cancellation plans at least two weeks prior to the first day of the meeting. “No Shows” will be charged the full registration fee.
Persons attending any portion of an AEMA meeting will be responsible for the full registration fee. There will be no partial registration fee for one-day attendance or participation at meal functions only.
AEMA strongly urges your compliance with this policy in order to equitably allocate meeting costs among all meeting participants.